In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties (the Law), which aims to protect the personal information provided by each person (the Information), Me Shuttle, S.A. de C.V. (hereinafter "Me Transfers") makes the following Privacy Notice available to you.

The person responsible for data protection is the Web Development Department, located at the same address, and can be contacted at the following email address: sistemas@metransfers.com

Me Transfers will request identifying and non-sensitive personal information from users of the services through our Website and Call Center, for the purposes of processing, monitoring, updating, modification, cancellation and confirmation of the services reserved with Transfers me. The type of information that is requested from the users of the services includes, but is not limited to, name, telephone number, email address (e-mail), additional important information for the reservation and payment process, data that are necessary to carry out the normal activity of the service.

The owner of the data, upon registration, gives his consent in a free, specific, informed and unequivocal way to provide the personal data that is required, with the understanding that if the user decides not to provide the mandatory information, he may not access the services that effectively require such information, however, you may have access to all other services that do not require such information. Me Transfers under no circumstances and under no circumstances does it store sensitive personal data information such as racial or ethnic origin, current health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preference, etc.

Likewise, we collect the email addresses of those who communicate with us through this channel, aggregated information of which pages they visit, as well as any other information that they voluntarily provide us, such as that related to surveys or records in the place.

The information you provide as a user of our Website may be used to: contact you in the event of reservation changes, detect or prevent the commission of possible cybercrimes, conduct customer surveys, manage your customer relationship and improve the content of the Site, as well as for statistical purposes of our improvement in the service. In the event that you provide us with your telephone number, we will only contact you by this means in case of change of reservations or questions related to the payment process.

The personal information that as a user of our Website and Call Center must provide us must be truthful and correspond to your current situation. Such information will be treated in accordance with the principles established in the legislation that incorporates this privacy notice.

Personal data may be transferred and / or shared to business partners, affiliates, suppliers, financial, banking and credit institutions, subsidiaries, affiliates, affiliates and third parties, such as hotels, lessors, airlines, tour providers, etc., to marketing purposes confirm reservations and in general to comply with the obligations contracted with the user or client.

Me Transfers uses the most advanced technology and processes for the protection of the information provided by the holders of personal data. This technology encrypts, encodes and prevents the interception of information supplied via the Internet and the Call Center, including credit cards and email addresses. Me Transfers establishes and maintains administrative, technical and physical security measures that allow protecting personal data against: damage, loss or alteration, destruction, or unauthorized use, access or treatment. The Me Transfers Internet Site contains hyperlinks or hypertexts, advertisements, buttons and search tools on the global network that when oppressed or used by users connect to other portals or Internet sites owned by third parties. Despite the fact that in some cases these third-party sites or portals are framed with the navigation bar or the style and appearance of Me Transfers, the Information that the User may provide through those sites or portals is not covered or contemplated for this privacy notice and its management or use is not the responsibility of Me Transfers, so we recommend our users to verify the privacy notices and policies displayed or applicable to these third-party sites or portals.

We promise not to transfer your personal information to third parties without your consent, except for the exceptions provided for in article 37 of the Federal Law on Protection of Personal Data Held by Individuals, as well as to carry out this transfer in the terms established by law.

Article 37 of the Federal Law on Protection of Personal Data Held by Private Parties.

Article 37.- National or international data transfers may be carried out without the owner's consent when any of the following cases occurs:

When the transfer is provided for in a Law or Treaty to which Mexico is a party;

When the transfer is necessary for prevention or medical diagnosis, the provision of health care, medical treatment or the management of health services;

When the transfer is made to controlling companies, subsidiaries or affiliates under the common control of the person in charge, or to a parent company or to any company in the same group of the person in charge that operates under the same internal processes and policies;

When the transfer is necessary by virtue of a contract concluded or to be celebrated in the interest of the owner, by the person in charge and a third party;

When the transfer is necessary or legally required to safeguard a public interest, or for the procurement or administration of justice;

When the transfer is necessary for the recognition, exercise or defense of a right in a judicial process, and

When the transfer is necessary for the maintenance or fulfillment of a legal relationship between the controller and the owner.

All the information that customers provide to Lomas Travel, such as name, address, email, telephone and other information about the reservation during the online payment processes, will be treated in a strictly confidential manner, unless otherwise specified. the clients.

The ME Transfers data server will send data to the User's browser to be stored on the hard drive of their computer. This allows us to identify the computers used by Users when accessing our Portal. This process is known as the use of "cookies" or "IP addresses", through the use of "cookies" or "IP addresses". Through this process Lomas Travel can offer a more personalized service to its Users since it allows us, among other things, to publish advertising and promotional campaigns, measure the size of our audience and the flow of traffic on the different sites that the User visits. By means of "cookies" or "IP addresses" users are not personally identified, but the public IP from which the user connects.

As a user of the services provided by Me Transfers you have the right to access your personal data that you provide and the details of their treatment, as well as rectification and deletion if they are inaccurate, incomplete or the user withdraws their consent; cancel them when you consider that they are not required for any of the purposes indicated in this Privacy Notice, are being used for non-consensual purposes or the contractual or service relationship has ended, you can also oppose the treatment of them for specific purposes, limit them and even to the portability of your data.

The Law grants you four rights to exercise (ARCO Rights):

Access to your personal data to know which are protected, if they are correct or updated and for what purpose they are used.

Rectification if they are inaccurate, incorrect or out of date.

Cancellation consisting of the elimination of your personal data when you consider that they are not being used for the fulfillment of the purposes established in this Privacy Notice.

Opposition to the treatment of your personal data regarding any of the purposes established in this Privacy Notice.

You have the right to revoke the consent granted for the treatment of your personal data, in order to stop using them, you can also revoke your consent to receive promotions and offers by phone or email.

To exercise your ARCO Rights or your right to revoke consent for the processing of your personal data, you must submit your respective request in writing and in Spanish, and you must send it to Me Transfers through the following email: systems @ metransfers .com, or send your letter by mail, courier or hand deliver to the Systems Department, located in smoke return 121, Manzana 104 Lot 8 Supermanzana 105, Cancun, Quintana Roo, Mexico, Zip Code 77539.

Your application letter must indicate your full name with surnames, attach a simple copy of your official identification, indicate your email or physical address that you designate for notifications and a contact telephone number. You can enter this information in the following link: https://privacity.metransfers.com.mx/

Me Transfers will follow up on your request within 15 business days from the receipt of the request with the complete documentation, to communicate whether or not the request came, informing its rectification, taking the necessary steps to cancel your personal data, or end the use of them.

The LFPDPPP (Federal Law on Protection of Personal Data Held by Private Parties), which is the law that is responsible for protecting personal data in Mexico.

The RGPD (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of these data) which is the new European Union regulations for the regulation of the processing of personal data.

Me Transfers reserves the right to modify or update, in whole or in part, the terms and conditions of this Privacy Notice, for the attention of legislative changes, internal policies or new requirements for the provision or offering of our services or products. These modifications will be available to the public on our Website.

If the user considers that the protection of his personal data has been violated, he is free to go to the INAI.

This Confidentiality / Privacy statement is subject to the terms and conditions of the Me Shuttle, S.A. Website. de C.V. / https://www.metransferscancun.com.mx/ previously described, which constitutes a legal agreement between you as a user and me shuttle, S.A. de C.V.

If as a user you use the services of Me shuttle, S.A. de C.V. and / or https://www.metransferscancun.com.mx/ or provide us with your information, means that you have read, understood and agreed to the terms set forth above, in a free, specific, informed and unequivocal manner.